Refund policy

Bellz Fashion Exchange Policy

To Initiate Exchange, Click here to fill the form.

1. Exchange Eligibility

We offer a 5-day exchange policy from the date of delivery. To be eligible:

The item must be unused, in its original packaging, and have all tags intact.

Only one exchange request per order is allowed.

A ₹150 reverse shipping fee will be charged for all exchanges unless the item is defective or incorrect.

2. Non-Exchangeable Items

Custom-made products.

Intimate apparel.

Gift cards.

3. Initiating an Exchange

To request an exchange, email bellzfashion3@gmail.com with your order details.

If a reverse pickup is available at your location, we will arrange it. Pickup attempts will be made twice; if unsuccessful, you must self-ship the item and share tracking details within 2-3 days.

Reverse pickup availability depends on your pin code serviceability.

4. Defective or Incorrect Items

If you receive a damaged, defective, or incorrect item, notify us within 5 days of delivery for a replacement. Return shipping fees will be covered by us.

Opening video is mandatory for claims related to missing, damaged, or incorrect items.

Claims submitted after 5 days will not be accepted.

6. Late or Missing Refunds

If you haven’t received your refund within the expected timeline:

Contact your bank or card provider first.

If further assistance is needed, email us at bellzfashion3@gmail.com.

For any assistance, contact us via email at bellzfashion3@gmail.com.